Terms and Conditions
These terms and conditions govern your use of the services provided by MeetKowalski (“we,” “us,” or “our”) including web hosting, domain registration, web design, and related services. By using our services, you agree to comply with these terms. Please read them carefully.
1. Service Agreement
1.1 Scope: Our services include web hosting, domain registration, web design, and related services as described on our website.
1.2 Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are of legal age to form a binding contract.
2. Payment and Billing
2.1 Pricing: Our service prices are listed on our website and are subject to change without notice. All prices are in GBP unless otherwise specified.
2.2 Payment: Payment for our services is due upon signup. We accept payment via credit/debit card, PayPal, and other approved payment methods.
2.3 Billing: Our services are billed on a recurring basis (monthly, annually, etc.). You agree to pay all fees and charges associated with your account according to the billing terms selected.
3. Refund Policy
3.1 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all our web hosting plans. If you are not satisfied with our service for any reason within the first 30 days of your purchase, you may request a full refund. This guarantee does not apply to domain registration, SSL certificates, or other add-on services.
3.2 Refund Process: To request a refund, please contact our support team within the first 30 days of your purchase. Refunds will be issued using the original payment method and may take up to 5-10 business days to process.
4. Support
4.1 UK-Based Support: Our support team is based in the UK and is available to assist you during our support hours. Contact us via email, phone, live chat, or support tickets for assistance with technical issues, account management, or general inquiries.
4.2 Response Time: We strive to respond to all support inquiries promptly. Response times may vary depending on the nature of the request and support channel used.
5. Acceptable Use
5.1 Compliance: You agree to use our services in compliance with all applicable laws, regulations, and industry standards. You may not use our services for any illegal or unauthorized purpose.
5.2 Prohibited Activities: Prohibited activities include but are not limited to: spamming, phishing, hacking, distributing malware, violating copyright or intellectual property rights, and engaging in any activity that may cause harm to our servers or network.
6. Limitation of Liability
6.1 Disclaimer: We make no warranties or representations of any kind, express or implied, regarding the services provided. We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.
6.2 Indemnification: You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our services or violation of these terms.
7. Modification of Terms
7.1 Changes: We reserve the right to modify these terms and conditions at any time without notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.
8. Governing Law
8.1 Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at meetkowalski@gmail.com.