Contact Us
We’re here to help you with all your web hosting and web design needs. Whether you have a question, need support, or want to discuss a project, we’d love to hear from you. Get in touch with us through any of the methods below.
meetkowalski@gmail.ocm
Phone
+447867288133
Address
Sittingbourne, Kent, United Kingomd
F.A.Q.
Frequently Asked Questions
What services do you offer?
We offer a range of services including web hosting (shared, VPS, dedicated, and cloud hosting), domain registration, and web design services. Additionally, we provide SEO, website maintenance, and e-commerce solutions
How do I transfer my website to your hosting service?
We offer free website migration services. Simply contact our support team, and we will assist you with transferring your website to our hosting platform without any downtime.
What is the process for getting a custom website designed?
Our web design process involves several steps:
- Initial consultation to understand your needs and goals.
- Proposal and agreement on the scope of work.
- Design mockups and revisions.
- Development and testing.
- Launch and post-launch support.
How long does it take to design a website?
The timeline for designing a website depends on the project’s complexity and your specific requirements. Typically, a standard website can take 4-6 weeks from initial consultation to launch.
Can you redesign my existing website?
Yes, we offer website redesign services to improve the look, feel, and functionality of your current website. Contact us to discuss your needs and get a customized quote.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
How will I be billed for web hosting?
Web hosting services are billed on a recurring basis, either monthly or annually, depending on the plan you choose. You will receive an invoice via email before each billing cycle.
Can I make changes to my website or hosting plan?
Yes, you can request cahnges any time or, upgrade or downgrade your hosting plan at any time. Contact our support team, and they will assist you with the process.
What happens if I miss a payment?
If a payment is missed, you will receive a reminder email. We provide a grace period to settle the payment. If the payment is not received within the grace period, your services may be temporarily suspended until the outstanding amount is cleared.
What kind of support do you provide?
We provide technical support via email, and phone. Our support team can assist with issues related to hosting, domain registration, website performance, and more.
Do you offer backup services for my website?
Yes, we offer daily, weekly, and monthly backup services to ensure your data is safe and can be restored if needed. You can configure and manage backups from your hosting control panel.
How can I secure my website?
We offer several security features, including SSL certificates, regular malware scans, and firewall protection. Our support team can help you implement additional security measures to keep your website safe.
Satisfaction Guaranteed
UK-Based Support Team
We take pride in offering top-notch customer service with our UK-based support team. Whether you need help with your web hosting, domain registration, or web design services, our dedicated team is here to assist you.
30 Day Money Back Guarantee
We want you to be completely satisfied with our services. That’s why we offer a 30-day money-back guarantee on all our web hosting plans. If for any reason you are not satisfied with our service within the first 30 days, you can request a full refund.